Shipping policy
Shipping Policy
Thank you for shopping with us. Please review our Shipping Policy below to understand how we process and deliver your orders.
1. Shipping Within Pakistan
We deliver orders all across Pakistan through trusted courier partners.
Delivery Time
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Standard Delivery: 3–7 working days
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Remote Areas: 5–10 working days
Delivery times may vary due to weather, public holidays, or courier delays.
Shipping Charges
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Standard Shipping Fee: Rs. 200–300 (or based on weight/location)
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Free Shipping on orders above [Set your amount]
2. Order Processing
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All orders are processed within 24–48 hours after confirmation.
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COD (Cash on Delivery) orders may require phone or WhatsApp verification.
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Orders placed on weekends or holidays are processed on the next business day.
3. International Shipping (optional – remove if you don’t ship internationally)
We offer international shipping to selected countries.
Delivery Time
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10–21 working days, depending on location and customs clearance.
Customs & Duties
International buyers are responsible for any customs duties or taxes charged by their country.
4. Delays & Issues
We are not responsible for:
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Delays caused by courier companies
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Incorrect address or incomplete contact information
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Customs clearance delays (for international orders)
If your order is delayed for more than the expected time, please contact us.
5. Order Tracking
Once your order is dispatched, you will receive:
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A tracking number
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Courier details to monitor your shipment
Tracking updates may take 12–24 hours to appear.
6. Incorrect Address Policy
If the order is returned due to:
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Wrong address
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Wrong phone number
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No response from customer
You may need to pay additional shipping charges for re-delivery.
7. Contact Us
If you have any questions about shipping, feel free to contact us:
Email: zammart001@gmail.com
Phone/WhatsApp: 03206894934